United States
We offer priority shipping for all our products to the United States through FedEx, DHL or USPS. The exact service depends on the size and weight of your order. Orders may ship from any of our four warehouses located in Miami, FL, Pittston, PA, Dallas, TX, or Hong Kong depending on your location and stock availability.
Packages usually reach their destination in 4-5 business days but can occasionally take longer. Orders placed after 10am Eastern Time may require +1 day to process. For example, orders placed after 10am on a Friday may not be processed and shipped until the following Monday.
International Shipping
International shipments are sent to most locations via FedEx International Priority. We do this to ensure the best possible shipping experience.
Orders typically take 2-4 Business days to reach international destinations, but FedEx can sometimes have unexpected delays, resulting in up to 2 weeks for some destinations. Orders may also require up to +1 day to process, especially if you are located in a different timezone than the warehouse we are shipping from.
International orders may ship from any of our three warehouses located in Miami, FL, Pittston, PA, or Hong Kong depending on your location and stock availability.
VAT & Duties Taxes
Some countries outside of the U.S. may impose additional taxes and/or duties, such as VAT, to import an order. The taxes and/or duties related to an order are the responsibility of the customer.
Shipping Confirmation
You will receive an e-mail containing your tracking number as soon as the order has been shipped. This tracking information may take up to 48 hours to be available.
Lost your tracking link?
You can view all past orders and see the status and tracking of your shipment by logging into your account
Don't have an account?
You can view your order status without an account. Just click the "View Order Status" button in your order confirmation email to view tracking status for your order.
Issues With Tracking Info
We are happy to help, but unfortunately we only have access to the same tracking information that you have. We ask that you please try to resolve any issue with the carrier directly. If all else fails, please contact our support team directly for assistance at support@xsuit.com