xMask Women Silk
$16 $30

Style: STYLE:
Women Silk
Women Silk
Color: COLOR:
Birds
Birds
Flower
Rose
Overview
  • The xMask for women introduces an added level of protection, breathability, with timeless design. Our women collection outstanding performance and comfort to combat harmful particles in the air. Reusable and machine washable.

    1. Adjustable strap
    2. Reinforced stitching
    3. Machine washable

    Shipping and returns

    Shipping:


  • Our fulfillment center typically fulfills orders within 24-72 business hours except holiday time where orders can take slightly longer to ship out. Orders placed anytime during the week will usually be shipped the following business day and orders placed on the weekend typically ship on the following Monday or Tuesday. We ship with FedEx (4-5 days) for garments, and DHL (7-10 days) for masks. Once your order has shipped, you will receive a shipping confirmation with your tracking number.

  • Returns:


  • Due to the hygienic nature of face-masks, the xMask and its accessories are non-returnable and non-exchangeable. For masks that has been damaged as a result of a manufacturing defect (very rare) or damaged during delivery, please email us at support@houseofx.com within 24 hours of receipt with the following information: Your first and last name used to order, your order number for the damaged gear, a description of the damage and photo(s) of the damage. If this happens we can replace the item.
    • The xMask for women introduces an added level of protection, breathability, with timeless design. Our women collection outstanding performance and comfort to combat harmful particles in the air. Reusable and machine washable.

      1. Adjustable strap
      2. Reinforced stitching
      3. Machine washable

      Shipping:


    • Our fulfillment center typically fulfills orders within 24-72 business hours except holiday time where orders can take slightly longer to ship out. Orders placed anytime during the week will usually be shipped the following business day and orders placed on the weekend typically ship on the following Monday or Tuesday. We ship with FedEx (4-5 days) for garments, and DHL (7-10 days) for masks. Once your order has shipped, you will receive a shipping confirmation with your tracking number.

    • Returns:


    • Due to the hygienic nature of face-masks, the xMask and its accessories are non-returnable and non-exchangeable. For masks that has been damaged as a result of a manufacturing defect (very rare) or damaged during delivery, please email us at support@houseofx.com within 24 hours of receipt with the following information: Your first and last name used to order, your order number for the damaged gear, a description of the damage and photo(s) of the damage. If this happens we can replace the item.
    • YOU BUY ONE, WE DONATE ONE
      For every xMask sold, we donate a medical mask to a frontline worker.
      To date, we've donated over 50,000 masks to hospitals across the US.
      UCLA
      NYU

      Frequently Asked Questions

      How do I guarantee my size?

      All our products are hand made and due to such there is a 1-2cm tolerance that should be accounted for when choosing your size. If you fall in between a size, we recommended choosing the bigger size to ensure a proper fit. Please refer to our sizing chart here before purchasing.

      Can I return/exchange my items?

      If you changed your mind with your purchase, you are most welcome to send back your purchase within 30 days after delivery for an exchange or a refund. Returned items must be unused and in original condition (in original packaging with plastic wrapper intact). Returns that do not satisfy these requirements will not qualify for a refund or an exchange. These returns will be discarded and will not be sent back to the sender.

      We will refund your product(s) for the purchased value to the account originally used when making your purchase. Shipping and delivery fees are non-refundable.

      What is the shipping time and cost?

      Due to the current situation with COVID-19 across the globe, we have experienced very poor service with all different types of “free” postal service providers. Therefore, we decided to only offer a more reliable Express Shipping (FedEx or DHL) option to mitigate shipping issues and provide a better experience for all customers.

      Please note that our shipping does not include potential custom fees outside the USA and Australia. Remote area charges might apply in certain areas.

      Our orders take 24-72 hours to process (due to weekends) and 4-7 days to deliver depending on the country.

      We offer free express shipping on orders over $150.

      What are the care instructions?

      Our xMask skin can be washed by hand with soap or in the laundry machine under hand-wash mode and hang dry.

      Do not tumble dry the xMask skin and ensure to detach the filter and valves before washing. Do not store the mask in a bag unless fully dried.

      Our filters are non-washable due to using both mechanical and static filtering technology. If the filter is soaked in water, the static filtering efficiency will be reduced.

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