Returns & Exchanges

If you are not 100% satisfied with your xSuit purchase, you can return your order to our warehouse for a refund or exchange within 45 days of delivery.

We offer Free Returns/Exchanges within the contiguous US and will provide you with a digital Prepaid USPS label.

I want a refund

Return Policy

We accept returns and exchanges within 45 days of delivery. Returned items must be in original condition and include all accompanying accessories (hang tags, packaging, spare buttons).

Returned products must be:
• In brand new condition
• With original hand tags & packaging
• Unwashed and unaltered
• No smells, stains or showing wear & tear

Returns can be refunded to the original payment method or received as store credit. If you are returning your order for a full refund, please include any free item received when shipping the return or you may be charged for it.

Once your return has arrived at our warehouse, please allow up to 7 business days for inspection and approval. After being approved, your refund will be issued. Please note that original shipping charges are non-refundable except in cases where we have made a shipping error.

International customers must source their own return shipping label and are responsible for all return fees including customs/duties.

Please note that original shipping charges are non-refundable except in cases where we have made a shipping error.
Gift cards are not valid for return or exchange.
Items marked as Final Sale are not valid for exchange or refund. If you receive a defective item, we will take responsibility and honor them under our 1-year warranty.
Due to the hygienic nature of masks, we cannot accept returns or exchanges once the package has been opened.